Privacy Policy

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, address, email address, phone number, and other contact details when you fill out forms on our website, subscribe to newsletters, or use our services.
• Transaction Information: Details about services you have purchased from us, including payment details.
• Technical Information: IP address, browser type, device information, and usage data, collected automatically through cookies and similar technologies when you visit our website.

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide and manage our security and cleaning services.
• Customer Support: To respond to your inquiries and provide customer service.
• Transaction Processing: To process payments and send invoices and receipts.
• Communication: To send you important updates, notifications, promotional materials, or newsletters, as permitted by law.
• Improvement of Services: To analyze user activity on our website to improve our services and enhance user experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. Sharing of Your Information

We do not sell or rent your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist in processing payments, managing data, providing customer support, or delivering our services.
• Legal Authorities: When required by law or to protect our rights, we may disclose your information to legal authorities or government agencies.
• Business Transfers: If our company is involved in a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or destruction. These include:

• Encryption: We use secure encryption protocols for data transfers.
• Access Control: Only authorized personnel have access to your personal data.
• Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website usage and personalize your experience. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain functionalities on our website.

6. Your Rights

You have the following rights concerning your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You can request corrections to your personal data if it’s inaccurate or incomplete.
• Deletion: Under certain circumstances, you can request the deletion of your personal information.
• Objection: You have the right to object to the processing of your data for certain purposes.
• Data Portability: You can request a copy of your personal data in a structured, commonly used format.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is recommended to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Flexible 24/7 Security Services

Email: info@flexibleservicesltd.co.uk                   

Address: Flat 36, Runnel Court, Spring Place, barking IG11,7GF